Objective:
This guide provides detailed instructions on creating, reading, and understanding an owner's statement in Property Stack. By following these steps, you will gain insights into the earnings per booking, additional expenses, and overall financial breakdown for property owners.
In this Article, You Will Learn How to:
Generate an owner’s statement.
Understand the breakdown of earnings per booking.
Interpret additional expenses such as electricity invoices.
Analyze the financial summary of the statement.
Note: You can only download an owner report after the EOM has been disbursed and processed
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Step 1: Generate an Owner’s Statement
Log in to your Property Stack account.
From the left-hand menu, click on
icon, select "Owners List" to access the owner management section.Choose the specific owner for whom you want to generate a statement.
Navigate to the "Statements" tab.
Click "Download" to generate the PDF statement or "Regenerate" to update the existing statement.
Step 2: Understand the Report
Each statement has the name and information of your company
The representative for that property
The property addresses along with
Owners name
The period/date for the report
The owner's bank details\
The opening hold amount
The hold amount is the amount that you selected in Property > Policies > Hold Amount. This represents how much you will hold every month when you pay the owner
Step 3: Understand the Reservations Breakdown
The owner’s statement includes a detailed breakdown of reservations.
Each reservation entry lists the guest's name, check-in and check-out dates, and the total number of nights stayed.
"Total Booking" represents the gross revenue from the booking.
"Channel Fee" refers to the fee deducted by the booking platform.
"Commission" indicates the management fee deducted from the booking.
"Card Surcharge" shows any additional fee for card payments.
"Cleaning" represents the fee for cleaning services associated with the reservation.
"Net Earnings" is the amount left after all deductions.
Step 3: Interpret Additional Expenses
The statement also includes other expenses such as utility invoices.
Each expense entry lists the invoice number and description (e.g., "Electricity").
The amount is shown alongside the expense, indicating the cost deducted from the owner’s earnings.
Step 4: Analyze the Financial Summary
The statement concludes with a summary of the total net earnings, total expenses, and total payout.
"Total Net" shows the net revenue after all deductions and expenses.
"Total Expense" lists all the costs incurred, including fees and invoices.
"Total Payout" indicates the final amount paid out to the owner.
Use case scenarios
Explaining to owners: My owner wants to know how we got the end-of-month balance; you can use this to explain in detail how it is calculated.
Payout Disputes: Owners may dispute that you underpaid them by the: "withhold amount" This statement can clearly show them that even though their portal stated they had $4000 for the month, they would've only received $3750 due to the withhold amount being $250 (in this article the withhold is $250, it can be any amount you select)
Conclusion
In this article, you learned how to create, read, and understand an owner’s statement in Property Stack.