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How to disburse a booking from booking.com
How to disburse a booking from booking.com

In this article we will run through how to disburse a booking.com reservation in Propertystack

Support Property Stack avatar
Written by Support Property Stack
Updated over a week ago

Objective:

This article provides a step-by-step guide on how to disburse funds from a Booking.com reservation within your Property Stack account, ensuring accurate and efficient fund distribution.

In this Article, You Will Learn How to:

  • Navigate to the Undisbursed Reservations Section

  • Review Undisbursed Reservations

  • Select a Reservation to Disburse

  • Create a Receipt to Add Payment

  • Disburse Funds


Step 1: Navigate to the Undisbursed Reservations Section

  1. Log in to your Property Stack account.

  2. From the left-hand menu, select "Trust" to expand the submenu.

  3. Click on "Reconciliation" to access the trust account reconciliation page.

  4. Click the "Disburse Reservation Payments" button to proceed.


Step 2: Review Undisbursed Reservations

  1. The "Undisbursed Reservations" page displays details about commissions, cleaning fees, and card surcharges.

    • "Undisbursed" indicates payments have not yet been distributed to the owner’s account.

    • "Commission" represents the amount earned from the reservation.

    • "Cleaning" represents the fee for cleaning services associated with the reservation.

    • "Card Surcharge" indicates any additional fee for card payments.


Step 3: Select a Reservation to Disburse

  1. Click on the arrow icon next to each reservation to view detailed payment information.

    • This will open the reservation details, showing payment statuses and amounts received.


Step 4: Create a Receipt to Add Payment

  1. Select "Trust" from the menu.

  2. Navigate to the "Payments & Refunds" section to review received payments.

  3. Click on "Add Receipt" to add payment.

  • (Note: If you charged using Payadvantage, this will be created automatically.)

  1. Fill in the details for the new receipt, including the amount, payment method, and date received.

  2. Click "Add Receipt" to save the information.

    • You can now see that the "Currently Received" amount is equal to the "Total Charge."

Note: If there is not enough money receipted for the booking, it will not allow you to disburse the reservation due to insufficient balance.


Step 5: Disburse Funds

  1. Go to the "Accommodation Disbursement" section.

  2. Verify the distribution of funds, including accommodation, cleaning fees, and commissions.

  3. Make any necessary edits to the allocations.

  4. Once all information is correct, click the "Disburse" button to complete the process.


Conclusion

In this article, you learned how to disburse all undisbursed Booking.com reservations within your trust account on Property Stack. By understanding the components of undisbursed amounts, commissions, cleaning fees, and card surcharges, you can ensure accurate and efficient fund distribution.

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